Mobile applications can be cheap and cheerful, developed for as
little as a few thousand dollars in just weeks or months. But in the
rush to get them to the highly competitive market, some enterprising
developers may be overlooking established rules around user privacy — a
risky move that can lead to public relations nightmares and even the
app’s ultimate failure.
More than half of U.S. app users have
either uninstalled an app or declined to download it in the first place
over concerns about how their personal information would be used,
according to a September report by the Pew Research Center.
Partly
in response to that research, the Office of the Privacy Commissioner of
Canada, along with its provincial counterparts from Alberta and British
Columbia,A wide range of polished tiles
for your tile flooring and walls. published a document outlining good
practices mobile app makers should follow to avoid that sort of
fallout.The oreck XL professional air purifier,
“The
mobile environment, along with the new app economy it has generated, is
a rapidly evolving new frontier,” stated the guidelines, released in
October. “As with past frontiers, it is filled with both richness and
potential but also risks.”
“In Canada, there is an expectation
and a legal requirement that app users are to be informed of what
information is being collected, used and disclosed about them… and for
their consent to be meaningful,” the guidelines said, noting that the
popularity of apps means increased scrutiny of privacy practices going
forward is likely.
James Sapara is the chief technical officer
at Picatic E-ticket Inc., a Toronto-based online ticket sales company.
In September, the company launched EventTilt,A stone mosaic
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new product that lets organizers crowdfund an event to canvas interest
and demand before committing to put it on.
Given its business, Picatic collects a lot of potentially sensitive information from both event promoters and attendees.
“One of the important things is to be clear about what you intend to do with information,” Mr.Posts with indoor tracking system on TRX Systems develops systems that locate and track personnel indoors. Sapara said.
He
noted that working with a merchant account provider that handles credit
card transactions may force some companies to be more proactive about
developing privacy policies from the start as the merchant provider
often requires it.
“A lot of startups are super lean and super
fast, so I would say that it’s possible that some startups would
probably miss some of those things,” he added.
“It is very
difficult for startups to navigate around privacy rules,” said Joshua
Gans, chair of technical innovation and entrepreneurship at the Rotman
School of Management. “I think a lot of startups end up not worrying
about it, in the idea that they will have to deal with it if they become
as successful as Facebook.”
Mr. Gans noted that hiring a lawyer
to provide advice on privacy issues is not always a priority for many
resource-strapped startups.
One painful example of the possible blowback over privacy issues came earlier this year courtesy of San Francisco-based Path.
The
startup came under fire for its practice of automatically uploading
users’ phone contacts to its social networking app to make better friend
recommendations, without asking for permission in advance. The company
posted a public apology in February and said it was deleting the
information from its servers and going forward it would ask users
whether they wanted to share that information.
In Canada, the
federal privacy commissioner warned in September that it had privacy
concerns about 11 leading websites out of a sample of 25 (declining to
name any of the sites involved) and noted that users’ information could
be passed along to third parties without their knowledge or permission.
Public
concern over how personal information is used can also be seen in two
recent class-action lawsuits launched in British Columbia. In early
October, Wayne Plimmer sued Google Inc. over the way in which it uses
data found in Gmail messages and at the end of the month Amanda Ladas
filed a suit against Apple Inc. alleging that its iOS4 (an older version
of its mobile operating system) violated security and privacy rights
through location tracking in particular.
The companies in both cases have yet to file a response.We mainly supply professional craftspeople with wholesale turquoise beads
from china, Neither action has been given class-action status by the
court and it is too soon to tell how seriously either will be taken, but
they highlight the heightened attention online privacy is attracting
and possible consequences for misuse of personal data.
When it
comes to mobile apps, the privacy commissioners’ guidelines suggest
developers assign responsibility to at least one employee to actively
develop a privacy policy.
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