2013年1月13日 星期日

State removes Palestinian tent camp protesters in E1 area

Palestinian protesters who pitched tents in a controversial area of Judea and Samaria to protest Israeli plans to build a housing project there were evicted early Sunday, police said.

Judge Neal Hendel of the High Court of Justice had issued a temporary injunction on Friday preventing the state from removing the encampment – provided there were no pressing security concerns – established by Palestinian activists in the E1 area east of the Arab village al-Zaim, which lies between the cities of Ma'aleh Adumim and Jerusalem.

Israel Police Spokesman Micky Rosenfeld said police evicted about 100 protesters from the site early Sunday morning after a court decision authorizing their removal. He did not know which court had allowed the eviction.Buy Joan Rivers crystal mosaic Stretch Bracelet.

According to Israeli daily newspaper Haaretz, the eviction was carried out despite the temporary High Court injunction preventing it, issued following a request submitted by four Palestinians through their attorney, Tawfik Jabarin.

Rosenfeld said no arrests were made during the half hour operation and that no injuries were sustained on either side. He said the tents were not dismantled and that a decision on that would be made later Sunday.Panasonic ventilation system fans are energy efficient and whisper quiet.

At Sunday's cabinet meeting, Prime Minister Benjamin Netanyahu praised security forces for the eviction operation and said, "We will not allow anyone to harm the contiguity between Jerusalem and Maale Adumim."

"I would like to praise the Israel Police, with the support of the IDF, for its rapid and determined operation to evacuate the Palestinian gathering in the area between Jerusalem and Maale Adumim. As soon as I was updated on the Palestinian gathering, I ordered its immediate evacuation and it was indeed carried out last night in the best possible manner," Netanyahu said.

The state told the High Court on Saturday that there was indeed a "pressing security necessity" to remove the outpost and its inhabitants, out of concerns that it would lead to disorderly conduct in the area.

Osnat Mendel, the director of High Court petitions in the State Prosecutor's Office, told the High Court that due to the number of people gathered in the area there was real concern over public disturbances and the "creation of problematic centers of friction."

Mendel stressed that "erecting the tents and dwelling in the encampment, considering its location, is at its core an act of defiance intended to cause upheaval with national and international consequences."

The state also argued that, "the vast majority of the tents were placed on state-owned lands in the area designated as E1; some of the tents were pitched on land that is not the property of the state."

Some 200 Palestinian activists supported by international activists pitched the tents on Friday, saying they wanted to "establish facts on the ground" to stop Israeli construction in the West Bank. They said their intention was to build a village called Bab al-Shams ("Gate of the Sun," a reference to a novel by Lebanese novelist Elias Khoury) at the site.

On Saturday evening, Netanyahu ordered roads leading to the area closed and instructed the IDF to declare a closed military zone to shut off access. The order prevented the arrival of senior PLO officials Saeb Erekat and Hanan Ashrawi, as well as Palestinian Authority Labor Minister Ahmed Majdalani, among others.

A state official said Saturday that the encampment was identical to the one built during Netanyahu's first tenure as prime minister on land adjacent to the Jerusalem neighborhood of Har Homa. At the time, it was believed that the demonstrators intended a disturbance.

Meanwhile, Israel announced that it's moving forward with the E1 construction plan. Construction in the E1 corridor would connect Jerusalem to Ma'aleh Adumim, but effectively sever east Jerusalem, which the Palestinians intend to be the capital of their future state, from the West Bank. Officials said the plans will be made public prior to the Jan. 22 elections.

A senior official said over the weekend that Netanyahu's decision to advance the E1 plan requires a long line of approvals,Our team of consultants are skilled in project management and delivery of large scale rtls projects. and that in the coming days the plan would be pushed forward another step.

Customer service has never been the strong point of Cyprus businesses. In good times, most companies have survived despite poor to non-existent customer service. Now that times are tough Cyprus businesses are closing down one after another.

A few companies have always offered an okay customer service, tracking it with customer satisfaction surveys. However, even this level of customer service is not good enough at any time. In bad times it is suicidal.

Satisfied customers do business with a company occasionally or temporarily because it happens to be convenient for now, or they did not know any better. They will know better next time. You don’t want simply satisfied customers who are ready to jump ship at the first opportunity someone offers them a better price; you want thrilled and loyal customers who will stick with you, seek your brand and promote it to their friends.

In good times, a merely satisfied customer is a missed opportunity. In bad times, such as now, with tight money and oversupplied customers, a satisfied customer is risky and even dangerous, because you count on him when you shouldn’t.

If we simply satisfy the customer we miss a great business opportunity before our eyes: to create a relationship that will bring us repeat business, referrals and enthusiastic word of mouth. Even a customer complaint can be turned into a positive customer experience and a long-term business relationship, if we don’t confine our response to only solving the specific problem of the specific customer. We can even go further and use the customer complaint as a source of competitive intelligence and an opportunity to improve the experience of all customers.

What is customer experience? It has been defined as the holistic sum of all activities that the customer encounters in his journey of searching, identifying, buying, using or consuming, and interacting with your product or service and your company. What matters is total customer experience not any particular element of the experience or milestone along the journey. The usual maths doesn’t apply.Creative glass tile and stone mosaic tile for your distinctive kitchen and bath. Five positive experiences plus a negative one may not add up to four net positive experiences but to zero in terms of total customer experience. Nor is caring about the customer enough to deliver a great customer experience.
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Customer experience management has countless advantages over other competitive differentiators and boosters of business performance. First, it is a soft innovation that establishes new standards of quality, experience, and sales; as such it is low cost, in contrast to costly hard innovation (R&D). Second, it is easily understood requiring little marketing effort. Third, while “the idea may be revolutionary, the steps to get there are evolutionary”, and hence not outside the realm of day-to-day business. Fourth, it leads to repeat business, referrals and positive word of mouth that save on marketing costs while boosting market share. Fifth, it raises the value-for-money and pries open the wallet of reluctant customers in tough times. Sixth, it justifies the payment of a price premium and gets the business outside the arena of cut-throat price competition, especially in tough times. Seventh, it both enhances current income and profits and boosts the prospects for future growth.

Why then are companies so slow in getting on the customer experience bandwagon? Customer experience is a journey not a destination. Fixing one bit at a time doesn’t work; it needs fixing end-to-end.
Customer experience is personal and hence customer service must be customised, or, even better, personalised.We offer the largest range of porcelain tiles online. The one-size fits all or the standardised cookie-cutter approach does not create exceptional customer experience and loyalty; the best it can achieve is a mildly satisfied customer. Experts agree. Exceptional end-to-end customer experience is the ultimate source of competitive advantage, and one that is sustainable.

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