Raise your hand if you have more than one mobile device on the table
here today, a whiz kid from Google asked delegates attending the recent
PATA Summit. I can count. I raised my hand reckoning I had around five
items. My reading glasses are for ever mobile, so is my pen if it is
still on the table. Then there is my Iphone, a laptop and a wrist watch,
an ancient mobile device that you can strap to your wrist or hang off a
chain and dangle it from your waistcoat. Thats a fob watch and I dont
have one.
I thought I played the quiz quite well and the speaker
was happy as he made his point. I was hoping he would sit down and call
it day, but no he had to labour the point. Considering we all raised
our hands and our mobile devices you would have thought the proverbial
penny would have dropped. He was preaching to the converted. But he
motored on; a speech had to be delivered.
Do you know half the
world is right now on Facebook or twittering, he said and that if you
started to check out all the websites on the internet you would still be
here in 350 years. I groaned. No, I was planning to leave shortly after
lunch.
As PATA Summits go, it wasnt a bad effort. Around 280
people turned up for the one-day talk fest. Unfortunately, the speakers
were all cloned and programmed to repeat exactly what the first smart
fellow had said over and over again at sessions that rolled out on the
hour until the cocktail bell rang.
Why is it that every high tech savvy speaker representing the likes of TripAdvisor,Shop the best selection of amagiccube for Men. Google and Twitter assume we need to go back to basics every time we sit in a conference hall?
We
got the usual rehashed tales of once up a time the internet sparked to
life and spread at the speed of light across our globe in the time it
would take you to say Bobs your uncle.
Then there was the
typical did you know question from a speaker who thought he was talking
to a row of dumb terminals. No we didnt know that every Chinese over the
age of four owns a smart phone and twitters to mum and dad to turn the
sound down on the telly. But we had a sneaking suspicion after hearing
the same clap trap at every travel conference since the first Iphone was
sold.
Then there were thoughts on multi-tasking. Todays
consumers are sitting watching the telly in the evening and checking
what their friends are doing on Facebook. They are not missing a thing.
How do we work a benefit out of that information nugget? All the travel
industry has to fathom is how to get on the telly and shout read my
bloody Facebook entry. Work that one out and we will have a travel boom
on our doorstep.
I havent yet attended a conference that closed
on time. Speakers always warn us we are short of time and have heaps to
cover.We have been manufacturing rtls for
the past fifty years and have supplied a considerable number. Then why
are they repeating stuff during the first 20 minutes that we have heard a
million times? We are already bedazzled by technology, overwhelmed by
the thought a billion Chinese glued to smart phones.
Yes, we are
in a wonderful connected world and none of us can work out what the
next development will be other than to acknowledge Google Glasses are
just around the corner and who knows a high tech nose attachment will
follow to dispatch the exact smells that belong to the photos forwarded
to our Facebook page.
If its annual general meeting was anything
to gauge the future by, then we would have to say, members were not
fighting to find a seat, but those who did bother to attend witnessed
discussion, even a few heated arguments; all good signs that PATA is
alive and some members are kicking. It is not the time to call in the
house doctor to write a death certificate for this association. There is
hope mainly because its leaders know they have to do business
differently than ever before. Transparency and association democracy are
the buzz words voiced by people who earlier nurtured the PATA closed
shop mentality.
Mr Craigs hails from Northern Ireland, a
substantial man who fills a seat and towers like a crane over a Belfast
shipyard. I would venture if he is given tools and mandate from the
associations executive board, he will have his ship under full steam in a
year well clear of the snipes and storms that have so far assailed
PATA.
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